Location: Wooster, OH
Job Id: 2604of Openings: 1E&H Ace Hardware is hiring a dedicated and customer-focused
Department Leadto help drive sales, maintain department organization, and support day-to-day operations on the sales floor. This role is ideal for a team player who is ready to take the lead in a specific product category and ensure customers receive an outstanding experience every time they shop. As a Department Lead, you'll support the store management team by owning the performance, presentation, and inventory of your assigned department(s) — while representing the helpful service that sets Ace apart.
What you'll do:- Deliver excellent service to every customer using E&H'sCustomer First Sales Culture
- Answer questions, locate merchandise, and assist with in-store and online special orders
- Promote the
- Ace Rewardsprogram and help customers sign upMaintain product knowledge and awareness of current promotions
- Conduct cycle counts and maintain accurate inventory levels
- Receive, stock, and merchandise products in your assigned department(s)
- Ensure department signage is accurate and up to date
- Help maintain cleanliness and organization on the sales floor, stock room, and outdoor areas
- Participate in seasonal resets and overall store visual standards
- Open and/or close the store as needed and serve as a trusted keyholder
- Monitor safety concerns and theft prevention measures
- Collaborate with team members and communicate effectively with store leadership
- Flex your schedule to include evenings, weekends, and holidays as needed
- High school diploma or equivalent
- Retail or customer service experience preferred
- Strong product knowledge and a willingness to learn
- Ability to lead by example and work well within a team
- Familiarity with retail computer systems, Microsoft Office, or Teams is a plus
- Strong attention to detail and ability to multitask
- Ability to lift up to 50 lbs and stand for extended periods
Why join:- E&H Hardware Group?
- Family-owned, community-focused company with more than 90 years of local service
- Supportive and hands-on leadership team
- Health, dental, and vision insurance (Full-Time)401(k) with company match
- Paid time off and holiday pay
- Employee Assistance Program
- Career growth opportunities across stores and service divisions
About Us:
E&H Hardware Group operates multiple Ace Hardware stores and a skilled trades service throughout Ohio. We are proudly family-owned and built on the core value ofLocal Relationships Built on Trust. If you're ready to step into a leadership role in retail, we'd love to meet you.
