Job Description: Ecommerce Manager (B2B) – Near Totowa NJ
Seeking an experienced Ecommerce Manager to oversee all aspects of a B2B ecommerce business. This is a full-time, onsite position based in Near Totowa, New Jersey, responsible for managing the website’s performance, content, customer experience, and overall profitability. The ideal candidate is highly detail-oriented, data-driven, and thrives in a fast-paced environment where marketing, technology, and business operations intersect.
Key Responsibilities:
Oversee all day-to-day operations of the B2B ecommerce site, ensuring a seamless, user-friendly, and reliable experience for business customers.
Manage and update all website content including editorial features, product information, and promotional materials to ensure accuracy, engagement, and alignment with brand goals.
Maintain and optimize online pricing structures in coordination with sales and management to balance competitiveness and profitability.
Serve as the liaison between ecommerce, sales, marketing, and IT to ensure alignment on strategy, promotions, and customer engagement initiatives.
Manage third-party agencies and vendors supporting SEO, digital marketing, and site development to maximize traffic, visibility, and lead generation.
Monitor site analytics, conversion rates, and user behavior to identify opportunities for improvement and implement data-driven strategies.
Oversee customer interaction and support through the ecommerce platform, ensuring exceptional service and responsiveness to business client needs.
Partner with marketing to execute campaigns, email outreach, and content strategies tailored to B2B customers.
Stay informed of ecommerce trends, technologies, and competitive activity to recommend enhancements and maintain a best-in-class platform.
Manage the ecommerce P&L and reporting metrics to drive revenue growth and operational efficiency.
Qualifications:
Bachelor’s degree in Marketing, Business, Ecommerce, or related field.
5+ years of ecommerce management experience, preferably in a B2B environment.
Strong understanding of website operations, UX, analytics, and content management systems (CMS).
Experience working with SEO, PPC, and digital marketing campaigns (including management of third-party providers).
Excellent communication and project management skills, with the ability to collaborate cross-functionally.
Highly organized with strong analytical and problem-solving skills.
Must be able to work onsite, five days per week in North New Jersey.