Remote Product Support Specialist (Tax Software)

CAI is seeking a Product Support Specialist to provide Level 1 technical support for a corporate tax software. This remote, full-time role will handle calls, emails, and web portal tickets, troubleshoot product functionality, data, calculations, and integrations, and collaborate with multiple departments to resolve issues quickly. We look for 1–3 years' experience in product support and a degree in Information Systems or Computer Science (or equivalent).