Safety, Quality and Training Manager

Oversee district training, quality control, and safety activities for auto glass technicians. Deliver and assess technical training, certify technicians, monitor repair and installation quality, address compliance issues, and partner with district leadership and the Safety team to improve performance and prevent incidents. Deliver training programs for auto glass repair, replacement, and recalibration technicians. Assess and certify new technicians and provide ongoing coaching and development. Monitor technician work quality, address quality issues, and drive cost-of-quality initiatives. Communicate and implement safety policies, assist with incident reporting, and lead the Safety Committee. Conduct audits to verify compliance with company procedures, certifications, and industry regulations. Collaborate with district and regional leaders on training, quality, safety, and operational initiatives. Auto glass repair training Auto glass replacement training Glass recalibration training Technician certification and assessment Training needs analysis Learning program delivery Quality control Installation and repair compliance auditing Safety policy implementation Root cause analysis