Ecommerce Specialist

Must-Haves: Bachelor’s degree in English, Communications, Writing, or similarStrong writing, editing, or copy experiencePrevious retail experience and genuine interest in retail/eCommerceStrong attention to detail; comfortable with repetitive, high-volume content workDependable, accountable, and able to follow through in a remote environmentAble to work independently, think critically, and problem-solveProactive, eager to learn, and excited to take on new challengesComfortable with Excel/spreadsheetsPlusses: Corporate retail experienceHTML experienceeCommerce, PDP, or product content experienceImage editing/Photoshop experiencePittsburgh-based for long-term potentialDay-to-Day: Support product categories and ensure accurate, complete, and on-time PDP setup and maintenanceBuild and optimize product titles, descriptions, elevated copy, attributes, specifications, and other customer-facing contentSource, organize, and publish product imagery, video, and enhanced contentVerify digital assets meet quality, compliance, brand, and naming requirementsIdentify missing, incorrect, or poor-quality product data and assets and work with Buying, Category Merchandising, vendors, and other partners to resolve gapsPerform QA before publishing and quickly correct identified errorsIdentify and escalate site presentation, display, content, or system issuesManage multiple workstreams, changing priorities, and target dates while maintaining accuracyCommunicate professionally with external vendors and internal partnersParticipate in team meetings, projects, training, and process updatesFollow documented processes and best practices while adopting new tools, automation, and AI-supported workflowsRecommend improvements to workflow efficiency, content quality, and the athlete experienceJob Description: Insight Global is seeking an eCommerce Product Specialist to support the creation, maintenance, and quality of product content for DICK’S Sporting Goods’ eCommerce business. This person will build and update product detail pages, including product titles, descriptions, attributes, specifications, imagery, video, and other customer-facing content, while performing quality checks and resolving missing or inaccurate information. The role involves high-volume, detail-oriented work and requires someone who can work independently, manage multiple priorities, follow established processes, and consistently deliver accurate work. The ideal candidate has previous retail experience, strong writing/editing skills, and is dependable, curious, proactive, and genuinely interested in growing within retail and eCommerce.