Role:
Senior Retail Project ManagerLocation: New York City, NYMajor Responsibilities include but are not limited to: Provides Program and/or Project Management Leadership for multiple concurrent projectsTechnical and Functional understanding of the projects assigned and being managedManaging cross-functional roadmap with alignment to business strategy and needsManages full life-cycle of a projectEnsures that the proper resources are assigned to defined tasksIncludes coordination with internal teams and 3rd party vendorsAdherence and enforcement of company SOX, SDLC and IT policies and proceduresManage and report Project budgets and ongoing run-rates – escalating any financial concerns throughoutProvides regular project communication and status reportingMaintains project status, project plans, project issues documents, decision logs, budget run-rates, and any other additional project documentationUnderstanding the audience and tailoring communications based on that audience (Executives, Business, IT, Vendors) Leads communications with Business, IT and 3rd parties to keep the project status, issues, plans and escalations in a concise and direct manner so that all stakeholders are informedResolves all project issues including scope, timeline, resourcing changes, business functionality and technology issuesCoordinate with all team members to ensure priorities and activities being scheduled are aligned to expected deliverablesOversee the support and administration of Project Management Methodologies – making best practice recommendations to improve and streamline as appropriate and within company/department policiesWork within the IT team to standardize, mentor and guide the staff in properly using the Project Management Methodology processes and documentsInvolved in the design and documentation of project solutioning to ensure that proper feedback is provided as part of the overall deliveryExperienced in managing enterprise and global projects across SaaS, infrastructure, network, store systems, IT security, cloud migration and digital commerce, including PIM, DAM, ecommerce and omnichannel capabilitiesExperience managing Microsoft Dynamics 365 (D365), Salesforce Commerce Cloud (SFCC), MuleSoft, OMS, PIM, DAM, payment platforms, customer identity and related omnichannel commerce ecosystems; Shopify experience is a plusAbility to manage highly integrated retail environments involving ERP, ecommerce, POS, OMS, WMS, APIs, middleware and third-party SaaS platformsExperience managing strategic technology vendors, contract transitions, statements of work and multi-vendor delivery teamsIncorporate organizational change management, business readiness, knowledge transfer, cutover planning, adoption and hyper care into large-scale enterprise deliveryExperienced in managing functional systems projects (across multiple geographies) - Apparel, Finance, Supply Chain/LogisticsEducation and/or Experience: Candidate should have strong knowledge of Apparel industry (Wholesale order-to-cash, Omni, Retail) business model with process best practices, in technology, development best practices, integration best practices, network and data security best practicesCandidate must have proven experience implementing and managing concurrent projects in a complex, multi-brand, multi-platform and multi-region environmentProven ability to manage complex cross-functional dependencies, RAID logs, critical path planning, executive risk escalation and integrated master schedules across multiple workstreamsShould be comfortable with being hands on in support of implemented technology solutionsMust be familiar and able to define and build Integration and Process flow schemas (Visio or similar a plus) Proficient in MS Office products (Word, Excel, Power Point) Proficient in Project Management tools (i.e. Project, Smartsheet, Jira) Experience in managing budgets (Capital projects) Experience reporting portfolio status, financials, risks, decisions and forward-looking plans to senior management and executive Steering CommitteesExperience using AI-enabled project management and productivity tools to improve planning, documentation, status reporting, meeting management and risk identificationProject Management Certifications (i.e. PMP) a plus 10+ years of PMO, program or project management experience leading complex enterprise-level global deployments, including ERP, OMS, digital commerce or M&A integration programsOther Skills and Abilities: Strong communication skills, both oral and written, with the ability to convey clear and concise thoughts and ideasExcellent time management skills including the ability to manage multiple projects at any given timeAbility to analyze complex problems and propose solutions – before they become realityInnovative thinking and visionAbility to work in a fast-paced, dynamic environmentProven management of enterprise level programs/projectsExperience leading cross-functional internal teams, systems integrators, consultants and strategic technology vendorsIn depth knowledge of Project Management Methodologies, SOX governance, PCI rulesShould have good interpersonal skills to deal with user community and vendors
