Remote Bilingual Spanish/English Customer Support Specialist

Teleperformance is seeking a Customer Support Specialist to be the primary point of contact for clients, handling inbound and outbound inquiries with professionalism. You will use web-based tools to resolve issues, aiming for a seamless and positive customer experience in a fast-paced environment. Responsibilities include handling inquiries, active listening, and escalating when needed, while maintaining confidentiality of customer information.