Import Operation Clerk

Import Operation Clerk Japanese logistics company is looking for an Import Operation Clerk in Los Angeles. Manage international import and export shipments from origin to final delivery, ensuring compliance with customs and government regulations, coordinating transportation, maintaining inventory, and providing excellent customer support. Essential DutiesImport: Make sure that the docs received from overseas include necessary documents for Customs Clearance (such as AWB, Commercial invoice, OGA docs) and submit to CHB swiftly. Frequently check on the clearance status on CBP and OGA including FDA, USDA, FWS. Inquire directly if needed. Notify customers of irregularities if arrival delays, CBP or OGA hold occur. Managing schedule with the customer for pick up or delivery. Verify PC count upon receipt, re-condition (including re-icing, re-packing, or mending minor cosmetic damages) the cargos if necessary. Follow up with delivery and/or pick up status with customers and vendors. Make sure the delivery and/or pick up is on schedule. Manage and keep up with inventory in the warehouse, cooler and freezer for those that utilize our storage services. Close files obtain vendor invoices and check for accuracy, bill out according to the fee schedules set for the customer, and send them out. Familiarize yourself with various Government import regulations and keep the customers informed. Communicate with existing customers on a regular basis to ensure their satisfaction level up to their standard. Daily correspondences with overseas and/or domestic agents. Quote customers provide competitive rates. Export: Acquire space allocations from airlines based on customer's needs. Be mindful about the flight arrival time/date and budget. Open files, generate AWBs based on IATA regulations such as rates and commodity codes. Effectively manage the schedule and be aware of the cut off time to tender the cargo to airline. Always stay ahead. Follow up after tendering, monitor and inform customer and agent of any irregularity immediately. Close files obtain vendor invoices and check for accuracy, bill out accounting to the fee schedules set for the customer, and send them out. Quote customers provide competitive rates. Check to see if there are any export regulation and/or restrictions, as well as regulation and/or restrictions at the destination country. Adhere and comply to TSA regulations, Screening, Known shipper, etc. Working Hours, Working style 9:00~18:00 Working Location: Los Angeles, CA

Health insurance eligibility after 90 days of employment, including: Medical, Vision, Dental Company covers premiums for the employee and up to four family members. Eligible to participate in the 401(k) plan after one year of employment. Company match: 3%.Holidays Saturdays, Sundays, and National Holidays (Occasional weekend work may be required; compensatory time off is provided.)