Business Development/Account Manager

Business Development/Account Manager Our growing client needs to add a Business Development/Account Manager to their sales team. A Business Development Account Manager's main objective is to develop strong relationships with assigned customers. They also answer customer queries, upsell and follow up on quotes submitted to customers. Call prospective customers and establish buying cycles, customer needs, and create a customer supplier relationship Enter Quotes and process through Synergy Present Quotes to Customer, obtain Preliminary Design approval, Fabrication Commitment and/or Order Acknowledgement, and Deposit Maintain current sales funnel to ensure timely conversion of quotes to orders or identify lost sales Explain fabrication process, timelines, and introduce Project Coordinator to the customer Maximize business opportunities with existing clients by building and maintaining client relationships Learn company's products and services and effectively present features/benefits to clients Work with Project Coordinator to ensure customer expectations and deadlines are met Maintain YOY increases in sales revenues with each assigned brand while attracting new brands Prepare sales information for customers Secure and place orders taking into consideration delivery dates and inventory levels of fulfillment Work closely with the Director of Business Development to pursue identified opportunities Excel in responding to all client and customer communications through email and phone in a professional, courteous, and timely manner Organize, update, and maintain customer base in CRM by recording changes to customer accounts, updating service requests, adding accounts, and removing accounts as needed Act as the primary responder for all incoming client and customer calls Act as a key resource in quoting, order processing, and developing new customer relationships