Scheels Company GoalsWe strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners. What We Commit To Our Employee Ownership ValuesAs an employee-owner, you're expected to actively contribute to a culture that thrives on: Delivering a Personalized WOW Customer Experience Every customer interaction is an opportunity to exceed expectations We focus on making every visit memorable, personalized, and impactful Having a Team-First, Winning Mentality We succeed together by supporting one another and celebrating team wins Collaboration and unity drive our performance and customer experience Learning and Adapting to Constant ChangeWe embrace growth, innovation, and feedback Change is not a barrierit's a catalyst for improvement and excellence Taking Pride in Our Work and Thinking Like OwnersEvery task matters, and we take full responsibility for the results Ownership means accountability, care, and drive to go above and beyond Expecting Honesty and Integrity in All That We DoTrust is the foundation of our relationshipswith customers and with each other We act with transparency, fairness, and respect at all times
Responsibilities:- Operates the attraction according to safety guidelines and company procedures
- Knowledgeable of all control, loading, balancing, safety, and emergency operating procedures
- Must maintain full attention on the attraction operation at all times when it is moving
- Informs the customer to fasten the belt and bar and ensure they are secure before starting the ride
- Confirm customers meet height requirements
- Direct customers on how to enter and exit the attraction safely
- Monitors the condition of the equipment and the operation of all moving parts at all times and reports any safety or mechanical issues immediately
- Ensures the area is kept clean and free from debris and spilled liquids
- Greet all customers and be knowledgeable to answer questions about both the Visa program and the store
Maintain a high standard of confidentiality and respect for privacy when working with customers who are applying for the Scheels VISAProfessionally process completed applications, finish the check-out process, and be knowledgeable to answer questions and potential issues relating to the Scheels VISAComplete daily audit sheets, track store performance, and help maintain compliance with First National Bank, VISA, and Scheels regulations and standards
Execute Card Member Appreciation Days or other special promotions at a high level according to standards set by the bank and Scheels
Stock VISA materials daily at the kiosk and throughout the store as needed. During promotions, make sure all signage is in place and remove it when the event ends
Assist the VISA Coordinator in training staff and completing the annual all-store VISA compliance training
Maintain an orderly appearance of your personal workspace and the Visa booth
Excellent communication and customer service skills (both written and verbal), as well as organizational skills, attention to detail, and problem-solving skills
Ability to calculate figures and amounts, including but not limited to discounts, percentages, and interest
Ability to communicate procedures, answer questions, and offer to associates, customers, and the general public
Proficiency in Microsoft Office programs such as Excel and the ability to learn Google systems like Drive, Google Docs, etc.
Collect and process payments from customers
Must be at least 18 years of age
Education & Experience:
The ideal candidate will have a minimum of an associate's degree from a 2-year college or technical school, or 1-2 years of related experience and/or training, or an equivalent combination of education and experience.
Physical Requirements/Lifting Requirements:
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Physical demand requirements are in excess of those for sedentary work.
Benefits:
At SCHEELS, we offer a full range of benefits, including an Employee Stock Ownership Plan (ESOP), 401(k) with Roth options, associate discounts, and full health coverageincluding medical, HSA, dental, and vision. We also offer accident and hospital indemnity insurance, an Employee Assistance Program, and time to recharge through paid time off, holiday pay, maternity leave, and bereavement leave. (Note: Additional leave benefits may apply based on your state of employment.)Equal Employment Opportunity Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
