Routing & Switching Support Engineer - Tier 3

BayInfotech in San Jose, CA is seeking a TAC engineer to provide second/third level support for Routing Protocols technologies to Cisco customers and partners. You will analyze complex network issues and deliver training materials as needed. The role requires 4-5 years in networking and proficiency with TCP/IP, OSPF, RIP, EIGRP, BGP, QoS, Multicast and MPLS, with strong analytical and customer-facing skills. You will collaborate across TAC and development teams to resolve critical problems.