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Assistant Manager

freddys frozen custard steakburgersColumbus, INMid L4
Assistant Manager (Restaurant Operations)M&M Custard, LLC | Franchisee of Freddy's Frozen Custard & Steakburgers The Assistant Manager supports the General Manager in overseeing all aspects of restaurant operations, with a primary focus on executing daily operations, developing team members, and driving consistent performance. This role serves as a key member of the restaurant leadership team and is responsible for leading shifts, reinforcing standards, and supporting the development of Team Members and Shift Managers. This position is designed for a leader who is preparing to advance to a General Manager role by building strong operational and leadership capabilities.
Key Responsibilities:
  • Team Support and Development
  • Provide direction, coaching, and support to Team Members during shifts
  • Reinforce performance expectations and promote accountability
  • Support a positive, team-oriented work environment
  • Assist in developing team members through on-the-job coaching and feedback
  • Operational Execution
  • Lead shifts and ensure execution of quality, service, cleanliness, and speed
  • Financial & Labor Support
  • Support labor and cost management
  • Follow cash handling and deposit procedures
  • Utilize reporting tools to support performance
  • Standards, Safety & Compliance
  • Ensure adherence to operational and food safety standards
  • Conduct routine checks during shifts
  • Address issues and escalate when needed
What Success Looks Like:
  • Consistent shift execution
  • Well-trained and supported team
  • Strong communication and teamwork
  • Clean and organized restaurant
  • Qualifications1–2+ years of restaurant or retail leadership experience
  • Supervisory or Shift Manager experience preferred
  • Knowledge of POS, BOH systems, and operations
  • Experience with cash handling procedures
  • Strong communication and organizational skills
  • ServSafe Certification preferred
  • Authorized to work in the United States
  • Flexible availability
Physical Requirements:
  • Stand and walk for extended periods
  • Lift up to 40 lbs.
  • Bend, stoop, and perform repetitive movements
  • Work in a fast-paced restaurant environment
Compensation and Benefits:
  • Competitive hourly pay
  • Weekly pay
  • Referral bonus opportunities
  • Training & Career Development
  • Structured training program
  • Ongoing development opportunities
  • Path to General Manager
Additional Benefits:
  • Free and discounted meals
  • Paid training
  • Benefits available for eligible team members
Additional Information: Employment is contingent upon background checks where permitted by law. M&M Custard, LLC is an equal opportunity employer. Employment is at-will.
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Level

Mid L4

Location

Columbus, IN

Occupation

Food Service Managers

Industry

Full-Service Restaurants

Posted

5 days ago

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