Code Enforcement Officer I - Solid Waste

Compensation Range: $24.79 - $31.77

Please note: This job opening may close earlier than the stated date, due to high candidate volume. If interested, we encourage you to apply as soon as possible. At the City of High Point, we celebrate the creator in everyone. Building on our rich cultural history steeped in industrialism and innovation, our employees seek not only to transform themselves, but the world around us. We are collaborators, we are makers, we are visionaries. We invite you to explore the many opportunities to serve our community, by sharing your talents, skills, and expertise. You'll join a diverse team of over 1300 individuals dedicated not just to making a career, but a difference; because what we create in High Point, changes the world! Our Core Values: Stewardship: We manage the city's resources responsibly and make decisions that sustain High Point's future. In other words, we take care of what we have today to build what we'll need tomorrow Welcoming: We create a friendly, open environment where residents, partners, and visitors feel valued and embraced. We want everyone who connects with High Point to feel welcomed, like they belong here. Integrity: We act with honesty, transparency, and ethical responsibility in everything we do. That means doing what's right – even when no one's watching. This is how we earn our community's trust. Productivity: We stay focused on results, fostering creativity, innovation, and outside-the-box thinking. We don't just get things done – we find smarter, better ways to do them.

What We Offer: The City of High Point offers a competitive salary commensurate with education and experience. We also offer generous benefit package for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service 401K and 457B Retirement PlansPTO earned within first year13 Paid Holidays per year
• Tuition Reimbursement Plan
• Competitive medical, dental, and vision plans effective day one

What You'll Do: The Solid Waste Enforcement Officer position is responsible for increasing recycling participation, reducing contamination in the municipal solid waste stream, and promoting compliance with the City's Solid Waste Ordinance. This is accomplished through a combination of education, outreach, inspections, and enforcement to ensure that the City's residents and businesses properly separate recyclable materials from solid waste and comply with applicable ordinances. The Solid Waste Enforcement Officer is responsible for promoting awareness of the City's Solid Waste Ordinance, investigating violations, and implementing strategies that improve operational efficiency, increase recycling participation, reduce contamination, and discourage illegal dumping. Work is performed under the general supervision of the Solid Waste Collections Superintendent. Essential Tasks & Responsibilities:

• Serves as the enforcement lead in multiple functional areas for the Solid Waste Collections Division and interprets and enforces the City's Solid Waste Ordinance.
• Ability to safely operate an Automated Side Loader (ASL), Knuckle Boom, and Hook Truck to service illegal dumping sites and provide coverage for residential collection routes as needed.
• Investigates and coordinates compliance with the Solid Waste Ordinance as it relates to illegal dumping, litter abatement, improper disposal of solid waste, and participation in the City's recycling program.
• Performs routine audits of solid waste collection routes to evaluate service efficiency, recycling participation, and compliance with departmental policies and procedures.
• Conducts collection cart inspections and recycling audits to identify contamination, educate residents, and improve recycling participation.
• Implements enforcement procedures by conducting regular inspections of collection routes and utilizing data obtained through the Routeware system.
• Serve as an advisor and educator to residents, businesses, neighborhood organizations, and community groups regarding solid waste collection services, recycling initiatives, and ordinance compliance.
• Monitors identified violations using Routeware data and onboard vehicle technology installed on Environmental Services vehicles.
• Maintains databases by generating reports, maps, route analyses, and other documentation used to improve operational efficiency, recycling participation, and ordinance compliance.
• Serves as the division's subject matter expert regarding contamination reduction, recycling best practices, and enforcement of the City's Solid Waste Ordinance.
• Analyzes data collected through the Routeware onboard system and other vehicle technologies to recommend and implement strategies that improve operational efficiency, increase recycling participation, reduce contamination, and divert materials from the city landfill.
• Coordinates with Code Enforcement in the deployment, monitoring, and review of surveillance cameras used to identify and investigate illegal dumping activities.
• Reviews surveillance footage, Routeware data, photographs, and other available information to investigate ordinance violations and assist with enforcement actions.
• Works as a productive member of a solid waste collection crew to remove refuse, yard waste, debris and bulk furniture from roadsides.
• Investigates citizen complaints regarding possible Solid Waste Ordinance violations by performing daily field inspections.
• Maintains accurate records of investigations, violations, warnings, citations, corrective actions, and related enforcement activities.
• Assists with public outreach and education programs designed to increase recycling participation, reduce contamination, and promote compliance with the City's Solid Waste Ordinance.
• Ensures that all Environmental Services programs and activities are conducted in accordance with OSHA regulations and City safety standards, policies, and guidelines.

Qualifications: Minimum Required Qualifications· High School Diploma or GED required.· Preferred Associate degree in Public Administration, Criminal Justice, Communications, Environmental Science, or related field preferred.· Experience in code enforcement, environmental compliance, municipal government, solid waste operations, or customer service preferred.· Experience interpreting and enforcing municipal ordinances is preferred.· Experience operating Automated Side Loader, Knuckle Boom and Hook truck.

Physical Requirements: Medium work requires walking, standing, climbing, bending, stooping, kneeling, and occasional sitting. Must be able to lift up to 50 pounds, walk uneven terrain, and safely operate computers, tablets, cameras, Routeware software, sanitation equipment and surveillance equipment.

Our Commitments: The City of High Point is dedicated to fostering a work environment that values individuals from all backgrounds and seeks to attract and retain the most qualified partners in service to the citizens of High Point. As an at-will employer, the City allows employees to terminate their employment, or be terminated at any time, with or without cause, as long as it is not prohibited by law. The City of High Point is committed to classifying and compensating its employees fairly for the work they do, weighing both the internal capabilities and the external market. While the job description is not intended to and does not create a contract of employment, we are excited to use this "living document" as a guide for managing performance and positions to ensure job descriptions are reflective of the current work required by the incumbent or expected by any candidate to whom an offer of employment is extended. The City of High Point is committed to providing a safe, comfortable working environment for all employees. To that end, we are proud to comply with all Occupational Safety and Health Administration (OSHA) requirements, as well as make reasonable accommodations to candidates and employees as we are able in accordance with the Americans with Disabilities Act (ADA). Candidates selected for employment must undergo (a.) a drug screening, in accordance with the City's drug and alcohol policy and (b.) a background screening to determine whether there is any current, pending, or previous charge, conviction or other infraction deemed incompatible with service in the capacity for which the candidate is being hired. In lieu of or in addition to background screening, candidates selected for employment in a position that requires working with children in any capacity must be fingerprinted and undergo a criminal history record check conducted by the North Carolina State Bureau of Investigation. Certain positions are considered so critical to the health and safety of others that a candidate cannot be placed