Personal Injury Case Manager

Key Responsibilities: Manage a high-volume caseload of personal injury and bodily injury matters from intake through settlement Serve as a primary point of contact for clients and provide regular case updates Communicate with insurance adjusters, medical providers, attorneys, and other involved parties Monitor clients’ medical treatment and maintain accurate treatment and billing records Obtain and review medical records, bills, accident reports, insurance information, and other case documentation Investigate claims and gather supporting evidence and documentation Identify outstanding case needs and proactively move files toward resolution Draft, compile, and submit settlement demand packages Assist with settlement negotiations and maintain communication with insurance carriers throughout the claims process Organize case files and maintain accurate, detailed documentation Assist with preparation for mediation, arbitration, litigation, or trial when necessary Coordinate with attorneys and support staff regarding case strategy, deadlines, and next steps Maintain strong client relationships, particularly when working with individuals who have experienced serious injuries or traumatic events Ensure cases are handled in accordance with applicable legal and ethical requirements

Qualifications: Previous experience in personal injury, bodily injury, or a related legal environment strongly preferred Experience handling personal injury cases from intake through demand and settlement highly preferred Ability to effectively manage a high-volume caseload Strong understanding of the personal injury claims process Excellent written and verbal communication skills Strong organizational skills and attention to detail Ability to prioritize competing deadlines and independently manage assigned files Professional and empathetic approach to client communication High school diploma or equivalent required; bachelor’s degree preferred Bilingual English/Spanish skills are a plus

Benefits: Competitive compensation