Principal CX Scientist – R&D & Insight Leadership

Kraft Heinz, Inc. is seeking a senior CX leader for the Away From Home team. You will define learning needs tied to business and technical decisions at each milestone and serve as the SME for product and packaging design consumer research. You will architect end-to-end CX learning plans, translate insights into actionable requirements, and lead high-stakes stakeholder readouts with clear decision narratives for executives and technical teams.