Workplace Experience Coordinator

What You'll Do: Serve as the first point of contact for employees, guests, and visitors entering the facility, providing a friendly and welcoming experience. Issue visitor and parking passes while following established security and access procedures. Answer incoming telephone calls professionally and help create a positive first impression for the workplace. Assist with presentations and communicate information to groups of varying sizes. Arrange and confirm recreational, dining, and business activities on behalf of employees or other requestors. Coordinate janitorial and maintenance work orders as needed. Support workplace services, including mail, office supplies, and employee onboarding activities. Respond to employee, guest, and coworker questions or concerns and provide professional, customer-focused solutions. Organize and support onsite events, including securing event space, setting up and tearing down rooms, and coordinating delivery of supplies. Follow property-specific security and emergency procedures and notify appropriate personnel when necessary. Coordinate with vendors providing services or goods to the workplace. Provide hospitality support and serve as backup receptionist when needed. Communicate detailed information clearly and follow established procedures and direction from management. Use existing processes and procedures to resolve routine workplace and customer service needs.

What You'll Need: High School Diploma or GED.Up to 2 years of job-related experience. Strong customer service and interpersonal skills with a friendly, professional demeanor. Ability to communicate straightforward information clearly and professionally. Working knowledge of Microsoft Office, including Word, Excel, and Outlook. Strong organizational skills and attention to detail. Ability to follow established procedures, manage routine responsibilities, and prioritize tasks in a professional workplace environment. Comfortable interacting with employees, guests, vendors, and other workplace contacts.