Ride Controls Supervisor Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain caveand chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating. Our passionate hosts make this purpose possible through everyday acts of love and servicewhat we call Heartspitalitythe intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. The Ride Controls Supervisor provides support to maintenance leadership to ensure a continued and successful operation. This position involves the training and mentoring of the other Maintenance Hosts to ensure. This position is safety-focused and has consistent interaction with all other Maintenance and Park Hosts to complete tasks in a timely manner.
Roles & Responsibilities
Supervisory Duties:- Supervise the daily operations of the Rides Maintenance team and any other assigned departments
- Lead by example, attitude, and as a representation of Adventureland's core values
- Act as an approachable mentor and coach to all assigned team members
Participate in all aspects of supervision of assigned employees, including hiring, orientation, training, performance coaching, and discipline.
Research new trends and advances in electrical products to help remain current with emerging technologies
Ensure that all required meal and other breaks are being given in accordance with Iowa law
Assist with team scheduling and timekeeping activities
Departmental Duties:- Assess maintenance needs for day-to-day operations and off-season rehab.
- Perform expert electrical maintenance for all rides, attractions, food stands, stages, and CCTV throughout the entire facility.
- Work directly with OEM and other vendors in ordering spare parts and parts needed for day-to-day operations and off-season rehab
- Work with the maintenance leadership team to develop a rides inspection training program
- Train and certify all electrical staff
- Develop strong practical knowledge and skills in the areas of electrical/electronic maintenance and repair, including PLC's, Motors, Drives, Switches, Sensors
- Conduct routine inspections of premises and equipment
- Respond to electrical-related issues in a timely manner; troubleshoot and repair any electrical problems in a safe and effective manner
- Assists with replacement of defective parts when necessary
- Participate in the setup of special park events (e.g. holiday lights, concerts, etc)
- Maintain the grounds in a neat, clean, safe, and attractive manner
- Perform repairs following established safety standards and wearing necessary safety equipment
- Properly document work performed along with time and materials used per park policies and procedures
- Maintains all storage areas, shops, and mechanical areas in a clean, safe, organized, and secure manner
- Safely operates company owned trucks, forklifts, and other equipment
- Acts on behalf of the Maintenance Director or Maintenance Manager in that person's absence to ensure efficient and timely completion of daily tasks
- All other duties assigned by Maintenance or Park leadership
- Team member benefits:
- We truly believe that where you work matters and, as a theme park company, we like to think we know a thing or two about what makes people happy.
Herschend Perks and Benefits:- Competitive compensation
- Comprehensive health and wellness package 401k Savings and Investment plan
- A generous paid time off program in which the benefits increase with your tenure with the company
When you join Herschend, you do more than simply advance your career. You become part of the Herschend family, a group of talented people who drive innovation, embrace change, and deliver results.
