AI-Driven Technical Support Engineer

Salesforce is seeking a customer-focused technical Support Engineer to lead the end-to-end experience for customers on Salesforce platform products, including Sales Cloud. You will diagnose complex issues, provide onboarding sessions, and guide best practices to accelerate adoption. The role requires 2+ years in customer-facing technical roles, strong SQL/Java skills, and the ability to communicate clearly with both technical and non-technical stakeholders. US citizenship is required.