Valet Bellperson - Marriott

The Marriott Rochester Mayo Clinic is seeking a friendly, service-driven Bell Person / Valet to join our team. Responsibilities include parking guest vehicles in accordance with Kahler and Marriott guidelines as needed. On Call, hourly position with gratuity-earning potential. Ideal candidates enjoy creating memorable first impressions and delivering outstanding hospitality service. Greet customers immediately with a friendly and sincere welcome. Retrieve guests items from cars, buses, vans, and carts. Load luggage and packages onto a bell cart to transport to designated room. Read and match luggage tags, write claim tickets and detach portion to give to guest. Organize and store luggage as necessary in a designated area. Escort guests to accommodations. Visually inspect room and report deficiencies to housekeeping immediately. Point out room features and directory for reference. Deliver messages to meeting facilities and guest rooms upon request. Listen and respond to guest inquiries. Provide information regarding outlet hours, hotel services, and directions as needed. Pick up and deliver guest laundry to and from guest rooms in a timely and accurate manner. Deliver morning newspapers, VIP or Express Checkout packets, mail, packages, faxes, etc. Maintain and post hotel reader boards and public area signage. Clean and polish carts and other equipment as needed. Input and retrieve data in a computer system. Answer the Bell desk phone and provide information as needed. Perform other duties as assigned by Supervisor. Work varying shifts. To perform the job successfully, an individual should demonstrate the following competencies. Other competencies not listed may be required for specific positions. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Possess strong customer service skills. Possess strong written and verbal skills. Ability to multi-task.

0 Walking Frequently 0 OtherNever 0 WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lobby / Office environment is typical. Low to moderate noise is expected.