AVP, Enterprise Customer Success — Strategic Accounts

Motive is seeking an AVP of Customer Success for Enterprise & Strategic Accounts to lead the strategy and execution for Motive’s largest customers in North America. You will build a data-driven CS model, drive adoption, retention, and expansion, and partner with Sales, Product, and Support to ensure ongoing value realization. You will manage a high-performing team, develop executives relationships, and create scalable playbooks for onboarding, reviews, and renewal management in a fast-growing