Key Account Success Specialist

Rocky Brands, Inc. in Ohio seeks a Customer Service Associate to support key accounts and manage order processing. You will handle calls and chats, monitor EDI reports, and coordinate with supply chain to ensure timely shipments. The role requires strong communication, multitasking, and basic math skills, with an emphasis on accuracy and problem solving. Experience with Excel is preferred. Join a team focused on delivering excellent service for footwear and apparel products.