Delivery Driver/Budtender Part-Time ($17.75 Hourly +tips)(Tip pooling averages $5+$12 per hour)

Delivery Driver/Budtender StateHouse Holdings Inc. ("StateHouse") is a vertically integrated cannabis enterprise with licenses spanning retail, major brands, distribution, cultivation, nursery, and manufacturing. As one of the oldest and most respected cannabis companies in California, StateHouse has been instrumental in shaping the legal cannabis industry. Founded in 2006, its predecessor company, Harborside, was awarded one of the first six medical cannabis licenses issued in the United States. Today, StateHouse operates 12 dispensaries across Northern and Southern California and maintains vertically integrated cultivation and production facilities in Salinas and Greenfield. StateHouse continues to lead with a commitment to making cannabis safe, compliant, and accessible to a broad and diverse community of consumers across California. The Delivery Driver/Budtender is responsible for collecting, routing, and delivering customer orders placed via web and phone channels, ensuring exemplary customer service throughout the entire process, from order placement to final delivery. Key responsibilities include the physical handling and transportation of products, cash management, and merchant transaction processing. This role also involves assisting in-store customers with their purchasing needs, providing education on cannabis products, and potentially training new budtending staff. Additionally, the Delivery Driver/Budtender will spend a significant portion of their time maintaining a clean and organized store environment while ensuring that customer service standards are met efficiently and effectively. Essential functions and responsibilities include: Adhering to all Title6 compliance regulations. Adhering to routing/schedule guidelines and parameters to delivery according to schedule; only stopping for break, meal periods, and/or vehicle maintenance. Maintaining accurate manifest and delivery logs. Ensuring accurate information is maintained in delivery device i.e. ID scanner and delivery camera. Addressing and resolving customers complaints; scaling service issues in an expedient manner. Taking, placing, and packing orders for customers according to customer guidelines. Maintaining fully stocked and clean workstations at all times. Assisting with running side work, stocking, and cleaning during any and all down time. Ensuring opening and closing cleaning and organization is completed. Participating in periodic all-staff cleanings and staff meetings. Maintaining delivery, vehicle, product inventory and driving records by obtaining receipt acknowledgments, recording tracking information, completing driver tracking, and expenses as required. Preparing delivery vehicle for operation by inspecting general condition by checking the vehicle for damage. Adhering to standards of the road by safely operating vehicle and complying with state and local driving rules and regulations. Using company communication equipment (GPS, company phone, Bluetooth) for communication with main office and customers. Maintaining proper cash-handling procedures at all times. Participating in staff events, outings and promotional events. Upkeep knowledge with industry compliance and regulatory requirements as applicable to retail operations (i.e. Medical vs. recreational, weight conversions, minimum age purchasing, maximum purchase quantities, laws, etc.)Remains knowledgeable on all cannabis products carried by the venue. Remains knowledgeable on cannabinoids terpenes, and methods of cannabis consumption as it relates to sales of cannabis products. Accurately creates and/or updates customer profiles. Ensure each guest receives their full attention during their transaction. Assist with budending as directed by manager. Provides excellent customer experience. Accurately log customer in computer systems. Accurate records customer transactions in POS system Ensures that all phases of the customer experience remain seamless and exceed their expectations. Other duties as assigned