FIELD SERVICE TECHNICIAN

Key Responsibilities: Perform preventive maintenance, inspections, and repairs on generator systems. Conduct troubleshooting and diagnostic testing on alternators, wiring harnesses, safety devices, shutdown systems, and battery systems. Execute load bank testing, including both resistive and reactive testing procedures. Service and troubleshoot Automatic Transfer Switches (ATS) and generator control systems. Diagnose and repair engines across multiple manufacturers, including Kohler, Cummins, CAT, Detroit Diesel, John Deere, Doosan, MTU, and Volvo. Communicate clearly and professionally with customers to explain technical issues and recommended solutions. Collaborate effectively with internal teams, manufacturers, and third-party vendors. Maintain accurate records of services performed, expenses, and billable hours. Submit service reports, timesheets, and expense reports on a daily basis. Mentor junior technicians by sharing technical knowledge and best practices. Adhere to all safety procedures and company policies while working in the field. Perform additional duties as assigned.

Minimum Qualifications: Minimum of 5 years of experience in generator service, maintenance, diagnostics, and repair. Experience with engines of all fuel types and familiarity with transfer switches and/or switchgear systems. Strong mechanical and electrical troubleshooting skills. Ability to read and interpret electrical systems using diagnostic tools such as voltmeters and multimeters. Solid understanding of mechanical and electrical theory and real-world application. Proficiency with computers and field service software. Ability to work independently with minimal supervision. Valid driver's license with a clean driving record and ability to travel. Must be eligible to work in the United States.

Preferred Qualifications: Experience operating heavy equipment and forklifts in compliance with OSHA regulations. Experience working in high-demand, fast-paced service environments. Strong organizational and time-management skills.

Work Environment and Physical Requirements: Frequent travel to customer sites and job locations. Work performed outdoors and in industrial environments, including exposure to running generators and electrical systems. Ability to work in varying weather conditions and respond to emergency service calls. Must be available for on-call rotations, including nights, weekends, and holidays. Ability to safely handle tools, equipment, and diagnostic devices.

Why Join: 360 Energy Solutions? We're a fast-growing, client-focused company that values technical excellence and operational integrity.