Administrative Assistant – Sales

Job Summary: The Administrative Assistant in the Sales Department is responsible for providing comprehensive administrative support to the team, facilitating smooth operations, and ensuring excellent customer service. This role involves handling a variety of administrative tasks, managing customer interactions, preparing documents, and assisting with the coordination of activities.

Key Responsibilities: Customer Communication:

• Manage incoming calls, emails, and other communications from customers.
• Schedule and confirm appointments, meetings, and calls between team members and clients.
• Provide customers with product and service information and follow up on inquiries.
• Sales Support:
• Assist in the preparation of presentations, reports, proposals, and other related documents using Microsoft Office Suite (Outlook, Word, Excel)
• Maintain and update customer databases and CRM systems with accurate and current information
• Administrative Tasks:
• Organize and maintain files, records, and documentation.
• Perform data entry and ensure the accuracy of data and reports.
• Collaboration:
• Work closely with the team to provide administrative support and ensure seamless operations.
• Liaise with other departments such as operations, engineering and customer service to facilitate communication and coordination.

Education: High school diploma or equivalent; associate's or bachelor's degree preferred.

Experience: 1-3 years of experience in administrative support, preferably within a sales department.

Skills: Proficiency in Microsoft Office Suite (Outlook, Word, Excel).Strong verbal and written communication skills. Excellent organizational and time management skills. Familiarity with CRM software and other sales tools. Ability to multitask and prioritize tasks effectively. Strong attention to detail and accuracy.

Key Competencies: Professionalism: Maintain a professional demeanor in all interactions and represent the company positively. Customer Service: Provide excellent customer service to internal and external clients. Team Player: Work collaboratively with other departments to achieve common goals. Problem-Solving: Ability to address and resolve issues efficiently and effectively.

Work Environment: Office setting with occasional travel to attend events or meetings.

Hours: Full-time position, typically Monday through Friday, with over

Pay: $25-$31 per hour