Workstation Technician Our client is seeking a dedicated Workstation Technician for an onsite contract role in Birmingham, AL. In this hands-on position, you will provide comprehensive support for PC hardware, software, and peripheral devices. You will be responsible for workstation deployments, troubleshooting technical issues, equipment refreshes, inventory management, and supporting a variety of IT projects and special initiatives. The ideal candidate will demonstrate strong problem-solving abilities, excellent customer service skills, and the capacity to communicate technical information clearly to non-technical users. Install, configure, relocate, and support PC hardware, software, and peripherals Complete equipment refreshes, upgrades, and lease return activities Respond to and resolve service tickets in a timely manner Troubleshoot workstation, hardware, software, and connectivity issues Maintain accurate hardware and software inventory records Assist end users with technology solutions and support needs Support IT projects and special initiatives as assigned Associate degree in IT, related technical certification, or equivalent experience 2+ years of PC hardware and software support experience Experience troubleshooting and repairing desktop and laptop hardware Working knowledge of Windows operating systems and Microsoft OfficeStrong problem-solving and customer service skills Ability to communicate technical information to non-technical users Ability to lift and carry up to 40 pounds
