Safety Specialist – ComplyAuto
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Base Pay Range
$75,000.00/yr - $85,000.00/yr
ComplyAuto is a RegTech company offering cloud-based software that helps companies enhance their compliance and security capabilities while becoming more efficient and cost-effective. ComplyAuto manages and automates compliance decisions, performing tasks that would normally require manually-intensive processes and human intelligence.
ComplyAuto began as a privacy compliance company for automotive dealers, but has quickly expanded into other verticals and compliance areas including cybersecurity, EHS (environmental, health, and safety), and legal compliance.
If you're a motivated Safety Specialist who is eager to contribute to a variety of projects while enjoying an array of exceptional benefits, we are excited to review your application!
Remote/Travel
This position requires travel up to 80% of the time, primarily via air travel from employee home to dealer locations throughout the United States. It provides an excellent opportunity to engage directly with clients and partners outside the regular office environment. Hours will vary on travel days based on need. Preferred home base locations include Indiana, Iowa, Michigan, Minnesota, Ohio, Texas, Wisconsin, and close proximity to a major airport.
Benefits: 401(k) 5% match (1:1)
Medical, dental, and vision insurance; premiums we pay 100% for employee and family
HSA contribution for qualifying plans
Unlimited paid time off and 11 observed holidays
Laptop and related hardware required provided
Job Summary:
The Safety Specialist plays a pivotal role in supporting both the Sales and Client Success teams, specifically focusing on the Safety product. This specialist leverages their in-depth understanding of OSHA and EHS guidelines to help automotive dealers rectify safety violations and utilizes this expertise to aid the sales team in acquiring new clients. The Safety Specialist is also responsible for conducting regular webinars for state dealer associations, and providing updates on evolving or relevant regulations.
Responsibilities:
Demonstrations and Walkthroughs : Assist with product demos and conduct free walkthroughs alongside a sales representative to help close deals.
Training : Train staff on conducting Chemical & Equipment inventories.
Inventories and Inspections : Manage C&E inventories and walkthroughs, and perform spot-checks on inspections.
Technical Support : Assist Client Success Managers in discussing the technical aspects of Safety and other dealer resources, handling debriefs after a safety assessment.
OSHA Representation : Act as the emergency OSHA representative for dealers during accidents, managing OSHA inspector interactions.
Client Satisfaction and Retention : Maintain high client satisfaction and retention rates.
Product Value : Demonstrate the long-term value of the product.
Product Adoption : Encourage adoption by explaining compliance requirements.
Customer Alignment : Maintain contact with initially onboarded customers to prevent any loss of connection.
Feature Utilization : Encourage clients to fully utilize all software features and capabilities.
Product Functionality Adoption : Ensure customers adopt additional product functionality as it becomes available.
New Products Promotion : Inform existing customers about new products as they are released and cross-promotion of products.
Product Exposure : Ensure clients fully utilize the software's features through continuous contact and exposure.
Onboarding : Manage customer onboarding as outlined by the Client Success Director.
Ongoing Education:
Conduct at least quarterly meetings with customers for continued product education post-onboarding.
Industry Awareness : Stay updated on industry trends, emerging threats, and regulatory changes relevant to car dealerships as directed by the Client Success Director.
Required Qualifications:
Bachelor's degree in business or related field; three years OSHA/EHS work experience; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:
ASP/CSP certification or equivalent preferred
Valid driver's license and clean motor vehicle record
Exceptional written and verbal communication skills
Proficiency with HubSpot or similar CRM tools
Proficient in Excel or Google Sheets
Strong analytical and problem-solving skills to identify client issues and develop effective solutions.
Strong interpersonal skills and ability to establish and maintain effective working relationships and successfully interact with a variety of stakeholders and people at all management and support levels, within and outside the organization.
Ability to meet regular attendance expectations and meet tight deliverable deadlines.
Ability to travel, primarily air travel, up to 80%.
Applicants must be authorized to work in the United States and able to provide proof of work authorization within three days of start date. We are unable to sponsor or take over sponsorship of employment visas at this time.
This is a fully remote opportunity, but candidates must reside within the continental United States. Candidates residing in California, Hawaii, and Alaska are not eligible for this position.
ComplyAuto is an equal opportunity employer. We participate in the E-Verify program.
Background check required.
Seniority Level
Associate
Employment Type
Full-time
Job Function
Administrative
Industry
Software Development
