Sr. UX Researcher (Program Strategy)

Location: Seattle, WA (Remote)

Duration: 6 MonthsRequired Skills:

Job Duties: Lead generative research to inform the product roadmap 6 months – 2 years outPartner closely with designers, product managers, and business partners in leading research that enables teams to make informed and confident decisionsProactively collaborate with and advise product managers and stakeholders in research planning, execution, and communicationPlan, lead, and socialize research studies to help drive partner (employee) experiences with our technologyOwn the development of research and insights for a product team that drives the way our product organization understands and designs for our store partners (employees) Contribute to the prioritization of work and projectsPackage insights into tools and assets for designers, product managers, and business stakeholders to leverage (e.g., frameworks, use cases, design recommendations) Find creative and compelling ways to present and evangelize insights throughout the company, tailoring findings to suit the audienceJob Requirements: At least 5-7+ years of relevant work experienceExperience leading research on mobile applications and websites serving multiple user roles. Experience leading research on interconnected platforms and systemsExperience with all aspects of the user research lifecycle (study design, recruiting, moderation, analysis, reporting, and communicating) Strong communication and storytelling skillsExceptional presentation skills (e.g., time management, engaging the audience, polish & relevancy of info shared). In this role, the UXR will need to address audiences at varying levels, and keep them engagedExperience working in close partnership with designers, product managers, and engineersKnows when quant research is neededSolid understanding of wireframes, storyboards, user flows, process flows and site maps Proficient in Figma or other visual toolsYou are self-motivated, detail-oriented, and able to work efficiently and effectively with cross-functional teamsPositive attitude, collaborative spirit and openness to giving and receiving feedback A solid grasp of user-centered design (UCD), user research, user testing, rapid prototyping, heuristic analysis, usability, and accessibility concernsGenerative Research focused background: Interviews, Diary Studies, Open Card Sort, Contextual Inquiry, Open-ended Survey Questions, Ethnographic Research, Competitive Analysis