Guest Experience Team Leader

The Escape Game in Downtown Austin is seeking a Team Leader to deliver five-star guest experiences and lead a 4-15 person team across shifts. You will uphold our service standards, handle opening/closing, ensure games start on time, and coach teammates with a focus on positive attitudes, adaptability, and problem solving in a fast-paced setting. This role requires flexible availability including nights, weekends, and holidays, with physical tasks such as cleaning, lifting, and occasional