Position Summary:
This purpose of this position is to handle GNY's most complex or severe property claims by investigating losses; managing and controlling independent adjusters and experts; interpreting the policy to make proper coverage determinations; addressing reserves; writing coverage letter and reports; and providing good customer service.
Essential Duties and Responsibilities:
Assure timely reserving and handling of a claim from assignment to completion by investigating that claim and interpreting coverage.
Manage independent adjusters and experts.
Write coverage letters, including disclaimers and Reservation of Rights letters for distribution to customers, and large loss reports for distribution to GNY senior management.
Provide good customer service to both internal and external customers.
Ensure data integrity through proper coding and system functions.
Participates in special projects and performs additional duties as required.
Education and Experience:
Bachelors degree is required.5-7 years of first party property claims handling is required.
Experience with Microsoft Office 365 is required.
Experience with Image Right is a plus.
Skills:
A self-starter with the ability to adapt to change in work assignments and to work under pressure/time constraints.
Ability to maintain a potentially elevated claim count.
Strong organization skills with the ability multitask.
Effective verbal and written communication skill with the ability to interact with all levels of management.
Other Requirements:
Availability to work extended hours in a CAT situation. The salary range for this role is $86,800 - $160,700. The listed annual salary range posted for this position is subject to change and may vary depending on performance, education, experience, skills, geographic location, travel requirements, demonstrated proficiency in the competencies required for the role and business needs. Base pay is just one component of GNY's total compensation package for employees. Other rewards include eligibility for an annual discretionary bonus based on performance.
