Description:
As part of the Garden's growing team, the Events Assistant assists guests who come to the Garden for private events, community events, and internal Garden events to ensure an overall positive experience.
Essential Job Functions:
Ensure event suites and spaces are prepared and in working order prior to each event. Ensure all pre-event procedures are followed per the event checklist. Direct vendors to their assigned space and assist as needed. Assist with Final Touches service as needed (games, cookie table set up, etc.) Greet guests in a friendly, attentive way. Assist Events Manager/Coordinator with wedding ceremonies, execution of event timeline, and other duties as assigned. Follow safety procedures to reduce risk during events. Events Assistant may be required to intervene in various situations for the safety of guests. Check out vendors at the end of the evening to ensure the cleanliness of the facility and catering kitchen. Secure Garden after events—ensure property is not damaged and is left in good condition by vendors and clients; close and lock gates and doors around the Garden. Prepare end-of-shift reports using the checklist and report on the overall event experience. Perform other duties as assigned to support Garden operations.
Requirements:
High school diploma or equivalent is required. Previous experience in customer service is strongly preferred; experience in event operations is a plus. Ability to communicate clearly and tactfully with a pleasant demeanor. Must have high attention to detail. Demonstrated skills in collaboration and creative problem-solving. Must be able to complete assigned tasks in a fast-paced environment with little supervision. Must be able to lift and carry up to 25 pounds periodically. Must be able to stand for extended periods of time. Must have a valid driver's license. RAMP Certified or willing and able to become certified. Must be willing to obtain background clearances (Child Abuse Clearance; PA State Police Background Check; FBI Fingerprint Background Check) Work Conditions Typically, this position is scheduled 15-25 hours per workweek and includes weekend and evening hours possibly as late as midnight. Seasonal workers may receive hours through the end of December. Flexible hours will be required for Garden-related functions. Activities include movements such as bending, reaching, walking, and lifting and carrying supplies. This position works indoors and outdoors in all weather conditions.
