Pay Range:
$28.90hr - $33.90hr Job Overview: The mission of the organization is to make the city a more equitable and inclusive place where all residents can thrive. The agency oversees programs that create and preserve affordable housing, support homeowners and renters, provide housing and services to homeless individuals and families, and develop city-owned property. The organization seeks to carry out its mission through a lens of promoting diversity, equity and inclusion and addressing the effects of systemic XX. Under the supervision of the Director for Housing Stability or their designee, the Program Assistant provides administrative services to programs, projects and operations.
Responsibilities:
Provides appropriate information to clients and others via phone, in-person, by email, at workshops, and through one-on-one counseling and any other program marketing or outreach efforts with the highest level of customer service possible. Provides administrative support to staff related to programs, contracts and/or projects. Performs data entry and maintenance of electronic and hard files. Organizes and prepares bulk mailings, advertisements, email blasts and assists with other outreach efforts. Assists with the preparation and execution of Requests for Proposals, service orders, contracts, invoices and payments. Prepares and tracks enrollment and commitment forms through Administration and Finance. Tracks and reports on program budgets, production and performance metrics. Conducts research and prepares reports and presentations as requested. Coordinates with other units or divisions to ensure telephone coverage and/or help with various program efforts. Provides support/assistance to other units or divisions as assigned. Performs related work as required.
Minimum Entrance Qualifications:
At least two (2) years of full-time, or equivalent part-time, administrative experience. Appropriate educational substitutions may be made. Demonstrated communication, interpersonal, organization and follow-up skills. Ability to attend to detail and initiate special projects of moderate complexity with minimum supervision. Experience in public administration, housing, program management or real estate preferred. Proficiency with computer-based office software, such as MS Office (Word and Excel), Salesforce, Google Suite and working knowledge of desktop, mobile, and web-based platforms preferred. Ability to exercise good judgment and focus on detail as required by the job.
Benefits:
Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
