Parts Manager

IS THIS YOU? You've managed a dealership parts department and you know what a well-run operation looks like -- fill rate is high, obsolescence is controlled, the counter team is trained and accountable, and the service department gets what it needs without chasing it You understand that a parts department's performance shows up directly in service throughput and fixed ops absorption -- and you manage yours accordingly, with the metrics to prove it You're ready to bring that discipline to a high-volume BMW store in the Seattle metro where the platform is technically demanding, the inventory depth matters, and a well-run parts department is one of the most visible contributors to the store's fixed ops performance

WHO WE ARE: Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time. BMW of Lynnwood serves a loyal, brand-passionate ownership community in Snohomish County -- one of the Seattle metro's most active luxury automotive markets. BMW's technically sophisticated platform demands a parts department that runs with precision: right parts, right inventory levels, right cycle time. The Parts Manager here owns that operation -- the team, the inventory, the wholesale book, and the service department relationship that determines whether fixed ops runs smoothly or fights for parts on every repair order.

WHAT YOU'LL DO: Lead and develop the parts team -- counter advisors, drivers, and receiving personnel -- setting clear performance standards and holding the department to them Manage parts inventory to BMW standards -- maintaining appropriate stocking levels, minimizing obsolescence, maximizing fill rate, and controlling cost-per-unit across the full parts catalog Oversee wholesale parts operations -- developing and maintaining wholesale account relationships, pricing strategy, and order fulfillment to grow the wholesale book profitably Partner with service management and technicians to ensure parts availability supports service throughput -- proactive communication on backorders, ETA updates, and substitution options before they become repair delays Monitor and act on key parts department metrics -- fill rate, obsolescence percentage, inventory turn, gross profit, and wholesale growth -- reporting results to fixed ops and store leadership Manage BMW manufacturer parts programs, warranty parts handling, and OEM compliance requirements Oversee receiving, binning, and inventory accuracy -- ensuring the physical parts department matches the DMS at all times Source and manage vendor relationships for parts not available through OEM channels Maintain parts department compliance with all BMW manufacturer standards and dealership policies

WHAT WE'RE LOOKING FOR: 3+ years of dealership parts management experience -- required BMW or European brand parts management experience strongly preferred -- familiarity with BMW's OEM parts catalog, Dealer Net, and manufacturer parts programs is a meaningful operational advantage Demonstrated parts department performance -- fill rate, obsolescence control, and gross profit results that reflect disciplined inventory management Strong wholesale development experience -- the ability to build, retain, and grow a wholesale account base profitably A service department partner, not a gatekeeper -- you understand that your department's job is to keep the service team moving and you build the systems that make that happen Prior DMS experience required -- Reynolds & Reynolds, CDK, or equivalent; BMW Dealer Net familiarity a strong plus Valid driver's license with a clean driving record WHAT WE OFFER $120,000 - $140,000/yr Medical, dental, and vision insurance Life insurance and supplemental coverage options Paid time off and paid holidays Career growth -- strong Parts Managers at Swickard grow into fixed ops director and multi-store parts leadership roles Employee vehicle purchase and service discounts WHY BMW OF LYNNWOOD A high-volume Snohomish County BMW store with a loyal, brand-engaged ownership community -- consistent service traffic and a technically demanding platform mean the parts department is always a critical function, not an afterthought BMW's sophisticated parts catalog and active wholesale market in the Seattle metro create real opportunity for a Parts Manager who runs a tight inventory operation and builds the wholesale book aggressively A fixed ops leadership team that understands what a well-run parts department contributes to absorption -- your performance is visible, your results are valued, and your partnership with service directly shapes the store's fixed ops outcome Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- apply to how we support our internal teams just as directly as our guests