Security Visitor Control Representative

Position Responsibilities Receives and greets patients, visitors, vendors and employees in a professional and courteous manner, handling general inquiries as appropriate. Communicates and directs patient's concerns to the appropriate managers/directors. Maintains patient privacy and confidentiality at all times, adhering to HIPAA.Administers basic health screening questionnaire to each patient, visitor or vendor prior to entry into facility. Be familiar with and enforce visitation policy. Monitors patient and visitor needs and the workflow of the hospital lobbies and entrances. Able to remain standing for long stretches of time. In the event that a family member or visitor wishes to speak to a patient advocate, contact the Administrative Patient Representative @ ext. 52990 ext. 4.Able to use a 2 way radio. Visitor badging - able to utilize the visitor badging system and issue badge to patients and visitors. Monitors employee and contract vendors/badge compliance for facility access. Assists with end of shift procedures/duties, cleaning of equipment, packaging of screening station materials and storing in assigned area.