Encore Experiences HostTo serve the Guest by creating ENCORE EXPERIENCES to ensure complete satisfaction through quick, friendly, and superior service. Essential duties may include, but are not limited to the following: Extend a warm and friendly greeting to all guests Pick up trash on the parking lot as needed Take guests' orders accurately Relay the order to the kitchen staff Accept payment from guests and make change correctly Thank guests for their business Present order to guest, properly packaged and with all necessary accompaniments and utensils Operate the cash register and being responsible for cash receipts Generate additional sales whenever possible by suggesting additional menu items to the guests Count the change bank in their register at the beginning and end of the shift Stock adequate supplies of paper goods, condiments, beverages, etc. for the serving of guests Prep drinks and assist in kitchen prep of items such as sauces, salads, produce, etc. Clean all guest areas Prep food as needed Present to management when any front-of-the-house equipment needs service or inventory is needed Remove trash from waste receptacles and place at back of restaurant Sweep and mop lobby as needed Clean restrooms as needed Explain menu and answer product questions as raised by guests
Essential job functions:
Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following:
- Walk, stand, or sit for extended periods of time
- Ability to lift a minimum of 50 lbs.
- Maintain effective audio-visual discrimination and perception
- Basic math skills
Requirements:- Experience at working with the public, handling money and a cash register
- Good communications skills (articulate and uses good grammar)
- Good telephone skills
- Outgoing personality
- A good listener
- Good judgment abilities
- A team player
- Ability to suggestive sell
- Pleasant voice
- Pleasing attitude towards guests and co-workers
- Natural ability to smile
