Business Technology Advisor

Position Summary: We have an exciting opportunity for an Information Technology Engineer, Applications at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of lawyers, paralegals and business professionals. A Business Technology Advisor works closely with the Director of Innovation and the firm's business services groups, providing support for a variety of operational applications and processes. This role is crucial in ensuring that our business professionals have the right tools and processes to perform their work efficiently and effectively. A Business Technology Advisor will have a combination of strong technical skills, a consulting approach, and excellent coaching skillsA Business Technology Advisor is critical to ongoing experimentation, evaluation, and scaled adoption of emerging technologies, including generative AI, automation (Power Automate, Copilot Studio, Claude), and workflow redesign across the firm's operational functions.

Adoption, Enablement & Change Management: Designs and supports adoption programs, including onboarding plans, training exercises, communications, and post-implementation support. Monitors usage analytics and determines appropriate ongoing awareness campaigns and training. Contributes to the "featured technology" program and attends relevant Innovation working group sessions. Identifies opportunities to operationalize technology-assisted workflows (whether GenAI, Power Platform, or otherwise) and collaborates with key stakeholders, including role redesign where appropriate, to increase adoption. Fosters a culture of continuous improvement and innovation within the firm's business services functions.

Governance and Collaboration: Ensures that everything built follows the firm's data security, retention, and AI governance standards, working closely with Information Technology, Information Security, and Risk. Works well with colleagues throughout the firm, but particularly with the Information Technology, Training, and Legal Technology Advisor teams, given shared tools, platforms, and standards. Qualifications & Experience

Required Qualifications: A minimum of 5-7 years of relevant work experience. Project or product management experience. Strong understanding of back-office and operational workflows across functions such as Accounting/Finance, HR, Marketing/BD, Practice Management, and IT.Working fluency with Microsoft 365 (Copilot, Teams, SharePoint) and the Power Platform (Power Automate, Copilot Studio); working knowledge of data concepts and integration as a backbone for governed solutions. Strong understanding of, and work with Claude as it relates to both individual and departmental use. General automation literacy - enough understanding of APIs, integrations, and basic scripting to have credible conversations with IT and vendors, and to know when a problem needs a developer versus a citizen-development solution. Familiarity with emerging AI infrastructure, including Model Context Protocol (MCP) and similar frameworks that connect AI agents to firm systems, is a plus. Excellent interpersonal, written, and verbal communication skills. Strong intellectual curiosity and a lifelong learner mindset. Ability to work effectively in a virtual/hybrid team environment. Strong analytical, communication, and problem-solving skills. Ability to present ideas in a business-friendly and user-friendly language. Discretion in working with confidential data.

Preferred Qualifications: Experience in professional services, a law firm business services function, or a similar operational environment preferred. Certification or coursework in AI, process improvement (e.g., Lean, Six Sigma), Change Management, or related technologies preferred. EducationA Bachelor's degree from an accredited college or university is required. An advanced degree or relevant certification (e.g., process improvement, project management, AI technology) is a plus but not required. This is a remote role and the salary ranges for this position vary depending on the geographic location and other factors such as experience, internal equity, market data, and job-related considerations. The range for this position is from $110,00 - $135,000, with offers contingent upon the various factors. The firm’s compensation strategy includes not just a base salary but also comprehensive benefits such as healthcare, paid time off, discretionary merit bonuses, life and disability insurance, retirement plans and tailored learning opportunities. Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to actual or perceived race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender (including gender identity, gender expression or being transgender), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, citizenship status, ethnicity, military and veteran status, or any other characteristic protected by applicable law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm’s offices or any other work-related setting. Qualified individuals with a disability may request a reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO.