Job TitleThe Fulfillment Center Clerk is an onsite role that combines clerical and operational responsibilities to support the daily functions of the fulfillment center. This position supports shipping operations, inventory and reporting tasks, and ensures compliance with client-specific and company-wide standards. The Clerk plays a key role in maintaining workflow efficiency, safety, and team coordination across multiple clients and departments.
What You'll Do:- Ensure compliance with client-specific pack-out and routing guide requirements
- Oversee fulfillment operations for multiple clients on multi-station pack-out lines
- Manage daily clerical reports and track non-merchandise inventory
- Notify supervisors of operational issues and maintain safety protocols
- Meet productivity and accuracy goals
- Assist in other departments as needed
Who You Are:- Team-oriented with a cooperative and proactive attitude
- Detail-oriented with strong math and analytical skills
- Strong verbal and written communicator
- Able to adapt quickly to changing priorities and multitask effectively
- Comfortable working in both clerical and physical warehouse environments
- Committed to safety, quality, and continuous improvement
- What You've Done:
- High school diploma or equivalent 2+ years of experience in a warehouse, distribution, or fulfillment environment
- Proficiency in warehouse management systems and basic computer applications
- Demonstrated ability to manage reports, inventory, and team performance
Nice to Haves:- Previous experience in a fulfillment or clerical role
- Experience supporting multi-client operations
- Bilingual communication skills
- Physical Demands & Working Conditions:
- Able to stand, walk, bend, and reach for extended periods
- Able to lift and carry up to 50 lbs
- Able to maintain focus and attention to detail throughout the shift
- Able to work overtime and in warehouse conditions (dust, noise, machinery, etc.)90 Day Performance Metrics:
- Achieve 95%+ order accuracy and reporting accuracy
- Meet or exceed productivity targets (e.g., shipments processed, reports completed)
- Demonstrate consistent adherence to safety and operational protocols
- Exhibit reliability in attendance and punctuality
- Show initiative in learning new systems and supporting cross-functional teams
- Receive positive feedback from peers and supervisors
Knowledge:
Understanding of fulfillment center operations, shipping procedures, and clerical workflows
Familiarity with safety protocols and client-specific routing requirements
Ability to read and interpret product, location, and date codes
Skills:- Strong attention to detail and data accuracy
- Effective time management and task prioritization
- Clear verbal and written communication
- Basic computer proficiency and report handling
- Problem-solving and decision-making in a fast-paced environment
Abilities:
Physical stamina to perform warehouse tasks and clerical duties
Adaptability to shifting priorities and cross-functional responsibilities
Ability to support team members
Initiative to identify and resolve issues independently
Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.
Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
