Senior UX Researcher Omnichannel Retail Insights

Healing Strides Counseling is seeking a Senior UX Researcher to lead customer-centric insights across digital and in-store experiences, including healthcare or pharmacy journeys where applicable. You will partner with product, design, and business teams to shape seamless omnichannel experiences and influence strategic decisions through impactful research. Responsibilities include leading end-to-end studies across web, mobile, and physical touchpoints; creating personas, journey maps, and service