*No prior experience in the mortgage industry is required for this opportunity! As a Mortgage Loan Processor, your customer service acumen and financial background will allow you to help families purchase high-quality homes in your community. You’ll act as a liaison between the borrower, sales team, and underwriting department to ensure a helpful and friendly home buying experience.
Primary Responsibilities:
  • Maintain frequent communication while providing exceptional customer service to homebuyers, branch personnel, and the Homebuilding divisions throughout the entire loan process
  • Manage multiple loan files
  • Collect and record customer information in a timely manner to ensure timely processing of compliant mortgage loan files
  • Ensure accuracy and completeness of each loan file processed prior to passing to the closing department
  • Set up loan files, manually and on the computer
  • Follow up on submitted loans and/or pended loans
  • Coordinate closing paperwork and tasks, as required
Qualifications:
  • Excellent customer service skills
  • Strong organization skills, attention to detail, and ability to multitask
  • Strong oral and written communication skills

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Level

Mid L4

Location

Akron, OH

Occupation

Loan Interviewers and Clerks

Industry

Mortgage and Nonmortgage Loan Brokers

Posted

8 days ago

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