Chief Information Officer Job at Dagen in Houston

The Opportunity: Reporting directly to the CEO and working closely with the CFO, the CIO will lead the company's technology transformation. This individual will oversee the implementation of a standalone NetSuite ERP platform, transition the company from an outsourced IT model to an internally managed function, establish IT policies and procedures, and build a small but effective internal IT team. Direct, hands-on NetSuite implementation experience is required. The successful candidate must have experience leading or playing a significant role in a full NetSuite implementation, including configuration, data migration, system integrations, testing, and deployment. The company has an established one-year implementation timeline, making this a key priority for the position. This is a hands-on leadership position for someone who enjoys building, implementing, and improving systems rather than simply managing an established IT department.

Key Responsibilities: Lead the company's standalone NetSuite ERP implementation, including requirements gathering, system configuration, data migration, testing, and deployment. Manage implementation timelines and ensure the system is delivered within the established one-year timeframe. Oversee NetSuite administration, system integrations, user access, and ongoing improvements. Develop training programs and processes to ensure successful system adoption across the organization. Work with finance, sales, operations, purchasing, and inventory teams to improve business processes through technology. Establish reporting and data management capabilities to support better business decisions. Manage implementation partners and ensure project milestones and deliverables are met.

IT Infrastructure & Operations: Lead the transition from an outsourced IT model to a more internally managed technology function. Oversee managed service provider relationships, service levels, vendor performance, and technology costs. Build and lead an internal IT team, including business systems administration and network/infrastructure support. Manage IT infrastructure, networking, hardware, telecommunications, and end-user support. Establish documentation and procedures for all critical systems and technology operations.

Cybersecurity & IT Governance: Develop and implement IT policies covering cybersecurity, data protection, user access, system changes, and vendor management. Establish appropriate security controls, backup and recovery procedures, and incident response plans. Oversee business continuity and disaster recovery planning. Conduct regular reviews of system access, security risks, and technology compliance. Ensure technology practices support the company's business and insurance requirements.

Business Process Improvement & Innovation: Identify opportunities to improve operational efficiency through technology and automation. Evaluate and implement appropriate artificial intelligence solutions to improve business workflows and productivity. Ensure appropriate controls are in place for company data, security, and AI-generated information. Develop a technology roadmap that supports the company's long-term business objectives.

Qualifications: Bachelor's degree in Information Systems, Computer Science, Engineering, or a related field.10+ years of progressive IT experience, including at least 5 years leading a technology function.

Required: Direct, hands-on experience leading NetSuite ERP implementations, including system configuration, data migration, integrations, testing, deployment, and administration. Experience simply using NetSuite as an end user will not meet this requirement. Experience supporting distribution, manufacturing, industrial supply, or related operating businesses. Strong understanding of business systems, ERP platforms, system integrations, and data management. Experience with cybersecurity, IT policies, access controls, and technology governance. Demonstrated ability to build and develop an IT team and establish internal technology processes. Experience managing third-party IT providers and technology vendors. Strong understanding of enterprise AI and automation applications.

Preferred Qualifications: Experience building an internal IT department from the ground up. Previous experience leading an outsourced IT provider transition. Experience working for a private equity- or family office-backed company. Relevant certifications such as CISSP, CISM, PMP, or NetSuite certifications. Why Consider This Opportunity? This is an opportunity to take ownership of a company's technology infrastructure during an important stage of growth. The CIO will work directly with executive leadership, have significant influence over business systems and technology decisions, and build the IT function and processes that will support the company's future. The successful candidate will have the opportunity to lead a major NetSuite implementation, establish an internal IT team, and put the technology infrastructure in place to support the company's continued growth. This is an opportunity for someone who enjoys building, taking ownership, and making a direct impact on a business.