Automotive Service Advisor

Service Advisor Pay $55,000 - $80,000+ a year Job Type Full-time Shift and Schedule 10 hour shift Sentry seeks to add a service advisor at its high-volume state of the art service department at Sentry West Mazda's new Retail Evolution facility on 940 Boston Turnpike in Shrewsbury, MA. This is a hands-on role - you will be involved in every aspect of the service client experience. Retail automotive service experience helpful but not required - if you're a detail-oriented people person who works well in a fast-paced environment, we can teach you the car stuff. About SentrySentry is a group of Ford, Lincoln and Mazda franchised dealerships located in the eastern Massachusetts area. The company's dealerships are located in Medford and Shrewsbury. Together, the dealerships employ 100 people and have annual sales of approximately $100 million, including about 2000 new and used retail unit sales as well as service, parts, body shop and rent-a-car operations. The company's operating focus on outstanding service, excellent selection, and competitive prices has led to steady growth over the last decade. Sentry is the largest retailer in metro Boston with both Ford and Lincoln franchises. Sentry is a volume-oriented, family-owned company that truly cares about its employees and its customers, and we insist on doing business with integrity. We also have a corporate goal to support worthy causes in the communities where we do business, primarily involving children and families fighting poverty and homelessness. Sentry's "the right way to buy a car" tagline is more than just a tagline. Sentry has been a leader in customer satisfaction, winning the North American Customer Excellence Award, President's Premier Club Award and the President's Award – Ford Motor Company's highest honor for customer satisfaction - a record eleven times. By taking a different approach than many dealerships, we are able to stand apart from our competitors.