Collecting information
Organizing data
Lead the Consumer & Client learning agenda working closely with Field, Journey, Marketing, Product and Digital teams to develop products, communications and strategies that are grounded in deep consumer and client understanding. By helping to integrate insights across the consumer, client, and advis
Expertise in both qualitative and quantitative research methodologies, including concept testing, positioning testing, consumer segmentations, customer behavior tracker, satisfaction surveys, price elasticity, brand health, optimization, product research, user research, etc. Minimum 5 years of leade