Account Manager | Mid-Market
rampBrooklyn, NY
Account Manager | Mid-Market
rampBrooklyn, NYSenior L5
Sales ManagersSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelSales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products
Custom Computer Programming ServicesComputer Systems Design ServicesOther Activities Related to Credit Intermediation
Overview:
In this Account Manager role at Ramp, you will drive strategic account growth by developing deep relationships with high-value customers and coordinating across sales, product, and success teams. You’ll own retention, adoption, and expansion, lead Executive Business Reviews, and help shape Ramp’s account strategy to scale a fast-growing fintech platform. You’ll work with cross-functional teams to improve the customer experience and align Ramp’s offerings with client needs. This role offers impact through expanding key accounts and contributing to Ramp’s growth trajectory. Compensation / Benefits 100% medical, dental & vision coverage 401k with employer match Flexible PTO Parental Leave WFH stipend Relocation support to NYC or SF
Responsibilities:
Build and nurture relationships with new and existing high-value mid-market customers and report on account health Develop multi-threaded relationships with decision makers within clients Drive spend and growth by owning retention, adoption, and expansion acrossRamp products Lead Executive Business Reviews to identify growth opportunities and coordinate with clients on strategy and product releases Launch Ramp platform successfully in top-tier accounts in collaboration with Account Executive and Customer Success teams Collaborate with product, support, and marketing to inform the product roadmap and customer communication strategy
Key requirements:
Minimum 4 years of new business sales or account management in a B2B setting Ability to anticipate customer needs to identify growth opportunities across accounts Excellent verbal and written communication and strong interpersonal skills Strong organizational, project management, and time management abilities Familiarity with basic sales tools and common metrics High adaptability in a startup environment Strong communication skills Relationship-building Adaptability Cross-functional collaboration Proactiveness Familiarity with Salesforce, Outreach, or other productivity tools
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Level
Senior L5
Location
Brooklyn, NY
Occupation
Sales Managers
Industry
Custom Computer Programming Services
Posted
today