Senior CSM, FinTech SaaS - Central US (Remote)

Eltropy Inc. is seeking a proactive Tier 2 Customer Success Manager for the Central U.S. region, focusing on a portfolio of about 50 mid-size financial-institution customers. You will drive retention, growth, and overall value from our AI-powered communications SaaS platform, while partnering with sales, product, and support teams. Ideal candidates bring 5+ years in customer-facing roles, SaaS/FinTech experience, strong data skills, and a collaborative mindset.