Senior Tier-1 CSM - FinTech SaaS, Remote

Eltropy Inc. is seeking a strategic Tier-1 Customer Success Manager to guide a portfolio of high-impact financial institution clients. You will serve as the trusted advisor, drive adoption, and deliver measurable ROI across a multi-location landscape. In this role, you will develop multi-year success plans, mitigate churn risk, and collaborate with Sales, Product, and Support to expand value and advocate for customers within Eltropy's roadmap.