Account Solutions Representative

Key responsibilities: Handle a high volume of customer phone calls to address account issues and payment arrangements Propose solutions to help customers avoid repossession and bring past due accounts current Update customer information and support additional service requests as neededRequired qualificationsHigh School Diploma or GED High-speed internet connection with a minimum of 15mbps download speed Previous customer service and/or collection experience in a call center environment preferred Experience in the finance or automotive industry is a plus Ability to navigate multiple computer programs simultaneously