Remote Account Representative

Key responsibilities: Assist patients in understanding their accounts and provide appropriate payment options Manage a high volume of calls while accurately documenting all interactions Achieve performance goals with provided support and coachingRequired qualifications 1+ year of experience in call center, customer service, billing, or collections Basic knowledge of medical terminology is preferred Ability to handle sensitive conversations and build trust with patients Reliable and detail-oriented work style Must reside in specific states including FL, GA, MO, NE, NC, SC, TN, or VA