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Billing Clerk

trumbull industriesAkron, OHJunior L3
Job Description: The primary responsibility of this position is billing of all sales tickets, processing and collection of all cash sales transactions, greet and assist internal/external customers in a professional, friendly, courteousmanner via telephone or in-person at our Akron, Ohio Showroom. This role will also be tasked with various clericalfunctions.
Responsibilities:
  • Perform clerical duties, answer and forward all incoming phone calls, greetinternal and external customers
  • Process cash sales orders (cash/ checks/ credit cards) and balance cash box
  • Complete billing of sales tickets
  • Coordinate warranty paperwork for vendors
  • File and alphabetize billing
  • Fax/ Email proof of deliveries and proof of invoices per customer request
  • Sort and distribute mail daily
  • Work with internal staff on variousprojects as needed
Qualifications:
  • Minimum 1-3 years of customer service experience, preferablyin a business-to-business environment
  • Proficiency with PC (Excel & Word), calculator and ability to learn new software
  • Strong math skills
  • OrganizedEffective customer service skills
  • Effective interpersonal and communications skills
  • Ability to maintain composure in challenging customer transactions
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