Intermodal Dispatcher
dowdy ferry transportationDallas, TX
Intermodal Dispatcher
dowdy ferry transportationDallas, TXMid L4
General Freight Trucking, LocalAll Other Support Activities for TransportationSpecialized Freight Trucking, Local
APPLY NOW (opens in a new tab)Job Description:
Dowdy Ferry Transportation is seeking a highly organized and motivated Intermodal Dispatcher to join our growing Dallas operations team. This position is ideal for someone who thrives in a fast-paced logistics environment, communicates well under pressure, and understands the importance of customer service and driver management in the intermodal trucking industry. Our office is located near the South Dallas / North Hutchins border.
Responsibilities:
- Manage daily dispatch operations for intermodal drivers
- Heavy email communication with customers, drivers, steamship lines, rail providers, and internal staff
- Maintain constant driver correspondence throughout the day regarding load status, scheduling, delays, routing, and operational updates
- Route planning and load optimization to maximize efficiency and service levels
- Monitor and manage load activity within the TMS (Transportation Management System)
- Track container availability, ingates, outgates, appointments, and rail/port deadlines
- Provide exceptional customer service through proactive communication and issue resolution
- Coordinate with dispatch, billing, safety, and operations teams to ensure smooth workflow
- Handle problem-solving in real time, including scheduling conflicts, equipment issues, driver delays, and customer requests
- Update load notes, milestones, and statuses accurately and consistently
- Assist with load planning, capacity management, and daily operational reporting
- Ensure compliance with company procedures, customer requirements, and operational standards
Qualifications:
- Prior trucking or logistics experience preferred
- Intermodal dispatch experience is a major plus
- Strong communication and organizational skills
- Ability to multitask in a high-volume environment
- Comfortable with heavy email and phone communication
- Experience using a TMS system preferred
- Strong problem-solving abilities and sense of urgency
- Proficient with Microsoft Office and general computer systems
- Ability to work independently while contributing to a team environment
What We Offer:
- Competitive pay based on experience
- Growth opportunities within a rapidly expanding transportation company
- Fast-paced and team-oriented environment
- Long-term career opportunity in the intermodal transportation industry
If you are dependable, organized, and ready to grow with a strong Texas-based intermodal operation, we’d love to hear from you.
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Level
Mid L4
Location
Dallas, TX
Occupation
Dispatchers, Except Police, Fire, and Ambulance
Industry
General Freight Trucking, Local
Posted
today