Remote Customer Care Team Lead - Service Excellence

Verizon is seeking a remote Customer Care Team Leader to guide a home-based group delivering exceptional service for devices, billing, and related issues. You’ll model outstanding customer service and develop the team’s skills through mentoring and performance coaching. You will work from home with occasional in-person trainings and meetings, managing schedules to handle call volume. A 40-hour work week is expected, with a compensation range of $72,500 to $126,000 annually.