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Verizon is seeking a remote Team Lead for its customer care call center in the United States. You will lead a team to deliver outstanding service, resolve customer issues, and ensure quality through mentorship and effective resource management. The role requires 4+ years of relevant experience, a bachelor's degree or equivalent, and willingness to work evenings, weekends, and holidays, with a home office within 75 miles of Morristown, NJ.

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Level

Mid L4

Location

New York, NY

Occupation

Customer Service Representatives

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

yesterday

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